SkyGreen is committed to a genuine customer experience. For example, we have three times as many support & design staff as we do sales staff.
On a recent high-spec installation in Croydon, Vic (see case studywe identified an issue on site, following the installation. We attended with both our Field Supervisor Robert 'Spud' Murphy and Electrical Engineer, Carlos Conde, to assess and rectify the issues as well as fully optimise the system to ensure the problems experienced would not arise again.
It is this level of dedication, combined with available staff resources that allow SkyGreen to be both responsive and effective in the field, giving our valued clients the level of service, they deserve and expect.
Irrespective of warranties, which tend to only be as good as the paper they are PDFed on, the question needs to be asked; how stable is the organisation you are buying from?
SkyGreen is a wholly owned subsidiary of Skybridge Pty Ltd and has been trading consistently in Australia under its current company structure for 20 years. Having provided solar installation services for over 10,000 premises in Australia, Skybridge has established a market leading position in the category for its superior quality, reliability and safety since 2014.
We aren’t the cheapest business that you will come across. This is because we have a pragmatic approach to pricing, and we’re transparent about that. We take great quality components, at competitive prices from nationwide suppliers, we add quality labour from trusted sources, and that’s what we charge. We do this to foster a business model that keeps us around for the future … long enough to honour our warranties, which is what you want!
SkyGreen has a unique and straight forward no-surprises promise. All installations are visited by a qualified installer to assess, review and anticipate any potential site issues, prior to installation commencement.
Your experience is important to us, and we stand by the work we do, therefore SkyGreen has developed this customer-focused approach to ensure that it prevents you from potentially having to foot the bill for additional extras on installation day.